TruVision Technologies Pty Ltd (“TruVision”, “we”, “us”, “our”) is committed to protecting the privacy of individuals whose personal information we handle. This Privacy Policy describes our practices regarding the collection, use, disclosure, storage, and protection of personal information in compliance with the Australian Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and the privacy requirements of the Google Play Store and Apple App Store.
This policy satisfies the requirements of:
Nexus is an enterprise-sold platform. Individual users do not sign up directly — your employer (the “Tenant”) provisions your account. The Tenant provides:
| Data type | Purpose | Shared with third parties? |
|---|---|---|
| Device identifiers (device ID, platform type) | Device staging, binding, and fleet management | No |
| App interaction data (screens visited, features used) | App functionality and usage analytics | No |
| Crash logs and diagnostics | App stability and bug resolution | No |
| IP address | Security, fraud detection, access control | No |
We use personal information only for the following purposes:
We do not use your personal information for direct marketing, profiling for advertising, or any purpose unrelated to the operation of the Nexus Platform.
We do not sell, rent, or trade personal information to any third party.
| Recipient | What is shared | Why |
|---|---|---|
| Your employer (Tenant administrator) | All operational data created through your use of Nexus | Your employer is the data controller; we process data on their behalf |
| EFTPOS providers | Transaction amount and terminal ID only — never cardholder data | To authorise and process payments |
| Hosting provider | Data stored on their servers (encrypted at rest) | Web and database hosting infrastructure |
You may request access to personal information we hold about you. We will respond within 30 days.
You may request correction of inaccurate, out-of-date, or incomplete personal information. Processed within 30 days.
You may request deletion of your Nexus account at any time:
Contact our Privacy Officer: privacy@truvisiontech.com.au
Or lodge a complaint with the OAIC: oaic.gov.au | 1300 363 992
Nexus is an enterprise workforce application designed for use by employees who have reached the legal minimum working age in their Australian state or territory. Nexus is not designed for, marketed to, or intended to be used by persons below the legal working age in their jurisdiction.
The minimum working age varies by state and territory:
| State / Territory | Minimum Working Age |
|---|---|
| New South Wales | No set minimum; restrictions for under 15 (Children and Young Persons (Care and Protection) Act 1998) |
| Victoria | 13 for light work; 15 for general employment (Child Employment Act 2003) |
| Queensland | 13 for light work; restrictions for under 16 (Child Employment Act 2006) |
| South Australia | 16 general; some exceptions from 15 with parental consent |
| Western Australia | 15 general (Children and Community Services Act 2004) |
| Tasmania | 16 general; some exceptions from 15 |
| Australian Capital Territory | No set minimum; restrictions for under 15 (Children and Young People Act 2008) |
| Northern Territory | 15 general (Care and Protection of Children Act 2007) |
Tenant administrators are responsible for ensuring all users provisioned on their Nexus account meet the applicable minimum working age requirements. We do not knowingly collect personal information from individuals below the legal working age. If we become aware that such information has been collected, we will delete it promptly.
Nexus data is processed and stored in Australia. We do not transfer personal information outside Australia except where the recipient is subject to substantially similar privacy protections, you have consented, or the transfer is required by law.
We use only functional session cookies for authentication. No advertising cookies, no third-party analytics, no cross-site tracking, no fingerprinting.
Material changes will be notified to Tenant administrators via the Nexus dashboard. The “Last updated” date will be revised. Continued use constitutes acceptance.
TruVision Technologies Pty Ltd
Privacy Officer: privacy@truvisiontech.com.au
Support: support@nexuspos.truvisiontech.com.au
Website: truvisiontech.com.au